Terms and Conditions

TERMS & CONDITIONS

RIntroduction

This contractual document governs the General Terms and Conditions for contracting products (hereinafter, the “Conditions”) through the website latamdigitalbridge.com, owned by Alvoradamena LDA, operating under the trademark Latam Digital Bridge (hereinafter, the PROVIDER), whose contact details also appear in the Legal Notice of this website.

These Conditions will remain published on the website and available to the USER for reproduction and storage as confirmation of the contract, and may be modified at any time by Alvoradamena LDA. It is the USER’s responsibility to read them periodically, as the Conditions in force at the time of placing an order will be applicable.

Alvoradamena LDA will store the electronic document in which the purchase is formalised and will keep it available to the USER upon request. Contracts shall not be subject to any formality other than those expressly provided for in the Portuguese Civil Code, the Commercial Code, or other applicable special laws.

Acceptance of this document implies that the USER:
– Has read, understands, and agrees with its content.
– Has the legal capacity to contract.
– Assumes all obligations set forth herein.

Identity of the contracting parties

 

The PROVIDER of the products contracted by the USER is Alvoradamena LDA, with registered office in Portugal, contact telephone number +351 935 623 568, and operating under the trademark Latam Digital Bridge.

The USER is the individual or legal entity registered on the website using a username and password, for which they assume full responsibility for use and custody, as well as for the accuracy of the personal data provided to the PROVIDER.

The purpose of this contract is to regulate the contractual relationship for the sale of products between the PROVIDER and the USER, which arises when the USER accepts the corresponding box during the online contracting process.

This contractual relationship entails the delivery, in exchange for a price displayed publicly on the website, of a specific product.

Rectification of Data

When the USER identifies errors in the data published on the website or in the documents generated by the contractual relationship, he/she may notify this to info@latamdigitalbridge.com so that Alvoradamena LDA can correct them as soon as possible. The USER may keep his/her data updated by accessing his/her user account.


Online Dispute Resolution

Pursuant to Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the resolution of online disputes between the USER and the PROVIDER, without the need to resort to the courts of law, through the intervention of a third party, called a Dispute Resolution Body, which acts as an intermediary between the two parties.

This body is neutral and will dialogue with both parties in order to reach an agreement, and may finally suggest and/or impose a solution to the conflict.

 

Link to the ODR platform: http://ec.europa.eu/consumers/odr


Force Majeure

The parties shall not be liable for any failure due to force majeure. Performance of the obligation shall be delayed until the force majeure event has ceased.


Assignment

The USER may not assign, transfer or transmit the rights, responsibilities and obligations contracted in the sale. Should any stipulation of these Conditions be considered null and void or impossible to fulfil, the validity, legality and fulfilment of the rest shall not be affected in any way, nor shall they be modified in any way.

 

The USER declares that he/she has read, knows and accepts these Conditions in their entirety.


General Conditions of the Offer

All sales and deliveries made by the PROVIDER shall be understood to be subject to the present Conditions.

 

No modification, alteration or agreement contrary to the Commercial Proposal of Alvoradamena LDA or to what is stipulated herein shall have any effect, unless expressly agreed in writing and signed by the PROVIDER, in which case these particular agreements shall prevail.


Price and Term of Validity of the Offer

The prices indicated for each product or service include Value Added Tax (IVA) or other taxes that may be applicable. These prices, unless expressly stated otherwise, do not include shipping or communication costs, handling or any other additional services and annexes to the product purchased.

The prices applicable to each product are those published on the website and are expressed in EURO. The USER assumes that the economic valuation of some of the products may vary in real time.

Before making the purchase, the USER will be able to check online all the details of the quotation: items, quantities, price, availability, transport costs, charges, discounts, taxes and the total of the purchase. Prices may change daily until the order is placed. Once the order has been placed, prices will be maintained whether or not products are available.

Any payment made to the PROVIDER will result in the issuing of an invoice in the name of the registered USER or the company name provided by the USER at the time of placing the order.

This invoice will be sent in paper format together with the purchased product. It will also be possible to download the invoice in PDF format by accessing the web management panel with the user account. If you wish to receive it by e-mail, you must request it by any of the means that the PROVIDER makes available, and you may revoke this decision at any time.

For any information about the order, the USER may contact the PROVIDER’s customer service telephone number +351 935 623 568 or via e-mail at info@latamdigitalbridge.com..


Security Measures

The website uses industry-standard security technologies such as SSL encryption, secure data entry, firewalls, access control procedures, and cryptographic mechanisms to prevent unauthorised access. To this end, the USER authorises the PROVIDER to collect data necessary for authentication and access verification.


Disclaimer and Termination

If any of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, this condition shall be deemed severable and shall not affect the validity and enforceability of any of the remaining conditions.

The PROVIDER may, without prior notice, suspend or terminate the USER’s access to its services and training, in whole or in part, where the USER fails to comply with the obligations set out in this contract or any applicable law, licence, regulation, directive, code of practice or policy.

 

When the PROVIDER exercises any of its rights or powers under this Clause, such exercise shall not prejudice or affect the exercise of any other right, power or remedy that may be available to the PROVIDER.


Guarantee of Products

The guarantee of the products offered will comply with the provisions of Decree-Law No. 84/2021 of 18 October, which transposes EU Directive 2019/771 into Portuguese law and regulates consumer rights regarding the sale of goods, digital content, and digital services.

The PROVIDER undertakes to deliver to the consumer products that conform to the contract and shall be liable for any lack of conformity existing at the time of delivery.

 

The consumer has the right to have the goods brought into conformity by repair or replacement, to receive a proportional price reduction, or to terminate the contract, under the terms established by law.


Applicable Law and Jurisdiction

These Conditions shall be governed by and construed in accordance with Portuguese law in all matters not expressly established.

 

Any dispute that may arise from the provision of the products or services covered by these Conditions shall be submitted to the courts and tribunals of the USER’s domicile or the place of fulfilment of the obligation, in accordance with Portuguese procedural rules.

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